Welcome to MI Organics. By accessing our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or placing an order.

1. General Information

MI Organics provides organic skincare and haircare products designed for external use only. The information provided on this website is for general informational purposes and should not be considered medical advice.

By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.

2. Products & Ingredients

We strive to ensure that all product descriptions, images, and ingredient details are accurate. However:

  • Product packaging may slightly vary from images shown on the website.
  • Results may differ from person to person depending on skin type, allergies, and lifestyle.
  • Customers are advised to check ingredient lists carefully before use.
  • Perform a patch test before applying any new skincare product.

MI Organics is not responsible for allergic reactions caused by individual sensitivities to natural ingredients.

3. Orders & Payments

  • All orders are subject to availability and confirmation.
  • Prices are listed in PKR and may change without prior notice.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Orders will only be processed after payment confirmation (for prepaid orders).
  • Cash on Delivery (COD) is available in selected areas.

4. Shipping Policy

  • Delivery time usually ranges between 3–7 working days, depending on location.
  • Delivery delays may occur due to weather, public holidays, or courier issues.
  • Customers must provide accurate shipping information to avoid delays.
  • MI Organics is not responsible for delays caused by courier companies.

5. Returns & Exchanges

Due to the hygienic nature of skincare products:

  • We do not accept returns on opened or used products.
  • Exchanges are only accepted if the product is damaged, defective, or incorrect.
  • Claims must be made within 48 hours of receiving the order.
  • Product must be unused and in original packaging for exchange eligibility.
  • Shipping charges for exchanges may apply.

6. Product Usage Disclaimer

Our products are made with natural ingredients but individual results may vary.

MI Organics shall not be held liable for:

  • Skin reactions due to allergies
  • Misuse of products
  • Use not according to instructions
  • Combination with other cosmetic products

If irritation occurs, discontinue use immediately and consult a professional.

7. Intellectual Property

All content on this website including text, images, logo, graphics, and product descriptions are the property of MI Organics and may not be copied, reproduced, or used without written permission.

8. Privacy Policy

We respect your privacy. Any personal information shared with MI Organics (such as name, address, phone number, email) will only be used for order processing, customer support, and service improvement. We do not sell or share customer data with third parties except courier partners for delivery purposes.

9. Changes to Terms

MI Organics reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website means you accept the updated terms.

10. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us through our website or social media pages.